This Privacy Policy explains how curbdeck ("curbdeck," "we," "us," or "our") collects, uses, and shares information when you visit www.curbdeck.com (the "Site"), request a demo, or use the curbdeck valet operations software and related services (the "Services").
When you contact us, request a demo, or sign up, we collect details you submit such as your name, company, email address, the number of venues you operate, areas of interest, and any message you send us.
When your team uses curbdeck, we process operational data you and your staff enter or generate, which may include vehicle details (such as make, model, color, and license plate), ticket and parking records, photos captured at intake, payment records, staff accounts and schedules, and guest contact details used to send "car ready" notifications.
We may collect standard technical information such as device type, browser, IP address, pages viewed, and approximate location, using cookies and similar technologies to operate and improve the Site and Services.
We do not sell your personal information. We share information only as needed with:
Card payments are processed by our third-party payment processor. curbdeck does not store full card numbers. The processor's handling of payment data is governed by its own privacy policy.
We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Customers may request export or deletion of their account data as described below.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, or to object to or restrict certain processing. To make a request, email sales@curbdeck.com. You can also opt out of marketing emails using the unsubscribe link in those messages.
The Services are intended for businesses and are not directed to children under 13, and we do not knowingly collect personal information from them.
We operate in the United States. If you access the Services from outside the U.S., you understand your information may be processed in the U.S., where data protection laws may differ from those in your country.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice.
Questions about this policy? Email sales@curbdeck.com.